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FAQs

FAQ

 

How do I know what ring size is right for me?

The best way to find out your ring size is to have a jeweller measure your finger, even better is you have more than one do it as it can vary for time of day, temperature etc. However if you can’t get to a jeweller we have a guide to measuring your ring size on our website. If you get it wrong, don’t worry, we offer a free exchange of the ring for sizing and also include a sizing kit with every full price ring order from the site.

 

I can’t find my ring size?

While we endeavour to stock a wide range of ring sizes we don’t always have the right size in stock. Please send us an email with what size and style you are looking for and we will do our best to help you out.

 

What happens if my ring doesn’t fit?

No problem. Just send us an email with the ring size you think you are and post us back the ring and we will send you a new ring as soon as we receive the other one.

 

Can my ring be resized?

Unfortunately, due to the hardness of the modern metals they are unable to be resized and must be replaced or remade.

 

What material should I choose?

Material is a very personal choice and is as important as style.

 

If you like a weighty, scratchproof ring we recommend the Tungsten rings.

 

If on the other hand you would like something you won’t notice as much on your finger we would recommend the Titanium rings. The Titanium rings have the added advantage of being hypoallergenic for those who have bad reactions to some metals.

 

Are modern metals all scratch proof?

Tungsten is the only metal we would claim as scratch proof, however Titanium is still much harder wearing than traditional precious metal rings.

 

Is it true modern metals such as Tungsten and Titanium can’t be removed if they get stuck?

While our rings are tougher and harder wearing than traditional precious metal styles the myth that they cannot be removed in an emergency is untrue and all emergency wards have the necessary equipment to remove the ring.

 

How long will my ring take to arrive?

We use Australia Post express shipping for all our ring orders and if you live in a capital city you can expect your ring within a day of us posting it. We post our orders at least once a day and will inform you once posted of the tracking number so that you can see the status of your package whenever you wish.

 

How do you ship the rings?

We use Australia Post Express shipping for all our shipping.

 

How do I look after my rings?

While our rings are harder wearing than traditional precious metal rings it still pays to take care of your investment. We have prepared a handy guide to caring for your rings on the website for your reference. With only a little bit of care your ring will last a lifetime looking good as new.